VENTION
Universal TV Remote Privacy Policy
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Universal TV Remote Privacy Policy

Privacy

Last Updated: September 7, 2026

VENTION ("we," "our," or "us") develops and operates the Universal TV Remote mobile application ("App").

This Privacy Policy explains how information may be collected, used, processed, and shared when you use Universal TV Remote. The App provides TV remote-control and related connectivity features, including communication with supported TVs and devices on the same network.

By using the App, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information automatically through the App and through third-party services integrated into the App.

We do not require you to create an account and we do not intentionally collect information such as your name, email address, telephone number, postal address, contacts, photos, videos, or payment information through the App.

1.1 Device and Technical Information

Depending on your device, operating system, and use of the App, technical information may be collected, including:

  • Device model and manufacturer
  • Android version and operating-system information
  • App version
  • Device and app identifiers
  • Advertising ID or other advertising/device identifiers, where applicable
  • IP address
  • General technical and diagnostic information
  • Information relating to app performance and stability
  • Network and connectivity information necessary to provide supported remote-control functionality

Some of this information may be collected automatically by third-party services such as Google Mobile Ads, Firebase Analytics, Firebase Crashlytics, and Firebase Performance Monitoring.

1.2 App Usage and Interaction Information

We may collect information about how you interact with the App, such as:

  • App launches and sessions
  • Features used
  • Interactions with the App
  • Advertising interactions
  • General usage and engagement information
  • Technical events used to understand and improve App functionality

This information may be collected through Firebase Analytics and Google Mobile Ads.

1.3 Crash and Diagnostic Information

We use Firebase Crashlytics and Firebase Performance Monitoring to help identify crashes, errors, performance problems, and technical issues.

Information may include:

  • Crash logs
  • Stack traces
  • App and device information associated with a crash
  • App performance information
  • App launch and response information
  • Diagnostic information
  • Other technical information necessary to diagnose problems and improve reliability

1.4 Advertising Information

The App uses Google AdMob to display advertisements.

Google Mobile Ads may automatically collect and process information such as:

  • IP address
  • Advertising ID
  • App/device identifiers
  • Ad and app interaction information
  • Diagnostic and performance information
  • Information necessary for advertising, measurement, fraud prevention, and related purposes

The availability and use of personalized advertising may depend on your device settings, applicable law, consent choices, and Google's advertising policies.

Google may use information collected through its advertising services to provide, measure, and improve advertising.

For information about how Google uses data from apps that use its services, please review Google's applicable privacy information.

2. Permissions Used by the App

The App may request certain Android permissions to provide its functionality.

Wi-Fi and Network Access

The App may use network-related permissions to discover and communicate with supported TVs and devices on the same network and to send remote-control commands.

Internet Access

Internet access may be used for:

  • App functionality
  • Communication with supported services
  • Firebase services
  • Advertising
  • Crash reporting
  • Performance monitoring
  • Analytics
  • Configuration and other cloud-based services

Infrared (IR)

If your Android device contains compatible infrared hardware, the App may use the device's IR capability to provide remote-control functionality.

The App does not require an IR blaster on devices that support remote-control functionality through other supported connection methods.

Notifications

The App may request notification permission where notifications are used.

Notification permission is not required for all core remote-control functionality.

Microphone

The App may request microphone permission if a feature requiring audio or voice input is available in the version of the App you are using.

If microphone functionality is not enabled or used by the App, microphone data is not intentionally collected.

3. How We Use Information

Information collected through the App and its integrated services may be used to:

  • Provide and maintain remote-control functionality
  • Connect to and communicate with supported TVs and devices
  • Detect and resolve technical problems
  • Diagnose crashes and errors
  • Monitor and improve App performance
  • Understand how users interact with the App
  • Improve features and usability
  • Configure and maintain App functionality
  • Display and measure advertisements
  • Prevent fraud and abuse
  • Measure advertising performance
  • Maintain the security and reliability of the App
  • Comply with applicable legal obligations

4. Third-Party Services

The App uses third-party services that may collect information from or about your device.

These services may process information independently or on our behalf depending on the service and applicable circumstances.

Google AdMob

We use Google Mobile Ads (AdMob) to display advertisements.

The Google Mobile Ads SDK may automatically collect and share information including IP address, user interactions, diagnostic information, and device or account identifiers for purposes such as advertising, analytics, and fraud prevention.

Google states that data collected by the Google Mobile Ads SDK is encrypted in transit.

For more information about Google's handling of data, please review Google's privacy documentation.

Firebase Analytics

We use Firebase Analytics to understand App usage and interactions and to improve the App.

Firebase Analytics may collect information such as app-instance identifiers, usage events, device information, and other technical information.

Firebase Crashlytics

We use Firebase Crashlytics to identify and diagnose crashes and stability problems.

Crashlytics may collect crash information, device information, app information, identifiers, and diagnostic information associated with crashes.

Firebase Performance Monitoring

We use Firebase Performance Monitoring to monitor App performance and identify performance issues.

This service may collect technical and diagnostic information relating to App performance.

Firebase Cloud Messaging

We may use Firebase Cloud Messaging to deliver notifications.

Firebase Cloud Messaging may use an app/device installation identifier or registration token to deliver notifications to a particular installation.

Firebase Remote Config

We may use Firebase Remote Config to remotely configure App features and settings without requiring a new App release.

Remote Config may use technical identifiers associated with an App installation to provide configuration information.

5. Data Sharing

We do not sell your personal information for money.

However, information may be transmitted to or processed by third-party service providers that help us operate, analyze, secure, monetize, and improve the App.

These third parties may include Google services such as:

  • Google AdMob
  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Performance Monitoring
  • Firebase Cloud Messaging
  • Firebase Remote Config

For advertising purposes, Google Mobile Ads may collect and share certain information, including IP address, user interactions, diagnostic information, and device/account identifiers, as described in Google's documentation.

We do not sell your information independently to data brokers.

6. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing App functionality
  • Analytics
  • Crash diagnosis
  • Performance monitoring
  • Advertising and measurement
  • Security and fraud prevention
  • Compliance with legal obligations

Retention periods may vary depending on the type of information and the third-party service processing it.

Information handled by Google services is subject to Google's applicable retention policies.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

Data transmitted by third-party services such as Google Mobile Ads and Firebase is generally protected using encryption in transit where supported by those services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. International Data Processing

Because we use third-party services operated by companies such as Google, information may be processed on servers located in countries other than the country in which you live.

Where required by applicable law, appropriate safeguards may be used for international data transfers.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to information associated with you
  • Request correction of inaccurate information
  • Request deletion of information
  • Request restriction of certain processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain advertising or data-processing activities where applicable

To make a privacy-related request, contact us using the information provided below.

Please note that certain information may be retained where required by law or where necessary for legitimate operational, security, fraud-prevention, or legal purposes.

10. Advertising Choices

Advertising displayed in the App may be personalized or non-personalized depending on factors such as:

  • Your consent choices
  • Device settings
  • Applicable privacy requirements
  • Google's advertising configuration
  • The availability of advertising personalization

You may be able to control advertising-related settings through your Android device and Google's available privacy controls.

11. Children's Privacy

The App is not directed specifically toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 for the purpose of creating user profiles or accounts.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

Where legally required, we will take appropriate measures regarding children's data.

12. Local Network and TV Device Information

To provide remote-control functionality, the App may communicate with compatible TVs or devices on the same local network.

Depending on the supported TV and connection method, technical information such as network addresses, device identifiers, service information, or connection information may be processed locally or transmitted between devices to establish and maintain the connection.

This information is used to provide the requested functionality and is not intentionally used by us to identify you personally.

13. Data Deletion and Privacy Requests

If you have a privacy request concerning information processed by VENTION, you may contact us at:

Email: info@ventionpk.com

Please provide enough information for us to understand and process your request.

Because some information is processed directly by third-party providers such as Google, certain requests may also need to be handled through the relevant provider's privacy controls.

14. Legal Basis for Processing

Where applicable under laws such as the GDPR, we may process information on the following legal bases:

  • Consent: where consent is required and obtained.
  • Legitimate interests: where processing is necessary to operate, maintain, secure, analyze, and improve the App, provided that those interests are not overridden by applicable rights.
  • Contract or requested functionality: where processing is necessary to provide functionality requested by you.
  • Legal obligations: where processing is necessary to comply with applicable law.

Where required, you may withdraw consent through available settings or controls.

15. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights to know, access, correct, delete, and opt out of certain uses or sharing of personal information, subject to applicable exceptions.

We do not sell personal information for monetary consideration.

However, our use of advertising services may involve the sharing or processing of certain information by advertising providers for advertising, measurement, analytics, and related purposes.

Where applicable, California residents may exercise available privacy rights by contacting us at:

Email: info@ventionpk.com

16. Virginia and Other U.S. State Privacy Rights

Residents of states with applicable comprehensive privacy laws may have rights concerning their personal information, including rights to access, correct, delete, obtain a copy of certain information, and opt out of certain processing, subject to applicable legal limitations.

Requests may be submitted to:

Email: info@ventionpk.com

We will process valid requests in accordance with applicable law.

17. GDPR / EEA Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction where similar privacy laws apply, you may have rights including:

  • Access
  • Correction
  • Deletion
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent where applicable

You may contact us at:

Email: info@ventionpk.com

You may also have the right to lodge a complaint with your applicable data protection authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our services, third-party services, legal requirements, or our data practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to periodically review this Privacy Policy.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

VENTION

Email: info@ventionpk.com

Application: Universal TV Remote

Last Updated: September 7, 2026